Topdesk Tutorials Supporting Files How

This video explains how branches work in

This video explains what operator groups are and how they can be created and used in

This video explains what an operator profile is and how it can be copied to quickly create a new operator with the same profile.

This video explains what operators are and how they can be created in

This video explains how persons can be created and used in

This video explains what operator groups are and how they can be created and used in

This video explains what permissions and permission groups are, how they can be created and how they can be used to assign ...

This video explains the difference between permissions and tasks, and when and how they can be used. Permissions are ...

This video explains how to add and edit the "Has Attention" field on person cards. The "Has Attention" field on the person card ...

This video demonstrates how to upload a

This video explains how you can display a report in the self-service portal. When a report is important for customers, you can make ...

This video explains how to save a customized asset overview. Once you've created a customized overview of your assets, you ...

This video explains how you can schedule a report. Recurring reports can be scheduled in

This video explains how to attach a

This video explains how to add the assignment, document, and history widgets to an asset template. The "Assignment" widget ...

This video explains how to use the preliminary request within a change template. A preliminary request for change can be ...

This video explains how to search for an asset using the overview. You can search your assets based on keywords such as their ...

This video shows how a knowledge item can serve as an announcement in the self-service portal. If the main elevator has ...

This video explains how to archive an asset. When an asset is no longer in service, archive it to remove it from view without ...